CRM stands for “Customer Relationship Management” which means to bring and maintain a healthy relation between the customer and the organization in a much better way in order to make business at its best level.
However, CRM is basically meant for large business setup, because it requires lots of expenses, but there are still many effective solutions for making CRM available for small scale businesses. These CRM solution services are easily affordable for small business organizations.
CRM not only helps in increasing the efficiency of an organization,but also visions to havelong term success.
There aresome CRM solutions for every small business given below:-
1. Salesforce::- Salesforce provide big business capabilities, real time collaboration, better customer experience, customized ordering, and integration with applications. It is perceived as an entrepreneur solution. It includes sales forecasting, order management. Saleforce mostly used in automobile industry. It can deliver presentation easily.
2. Zoho CRM::- It is a starter CRM. Zoho is cheaper than Salesforce. There are more than thousands of people who are using Zoho CRM. It provides instant access to customer information and also has the ability to track sales ability. It can create, share spreadsheet with online spreadsheet application.
3. ContactMe::- ContactMe is an effective and easy solution to learn CRM among all CRM solutions. It also helps to build up reputation and a useful tool in sorting the contacts. It is purely a web based tool to consolidate the data and easy to use interface. It also includes button and form feature. With the help of ContactMe we can update our contact list from anywhere.
4. BatchBook::-As the name suggest, it’s a book containing information about deals and it also provides several ways of arranging information in a compact form. Batchbook can also collect information by various ways via tracking location, date. It is a well-defined way of managing contact data in a wrapped form in order to maintain data for business.
5. Nimble::- Nimble is not just the service but it also provides different ways of linking with the customer in an efficient manner. To meets the requirement of customer in a better way. It includes social way of interacting with customer like facebook, Skype ,twitter and many more.Basically, it synchronized the details of customer in a contact form which is easily accessible and wrap in a package format.
This post written by Mark Waugh, Who is Income Tax consultant in Florida and provides CRM Software Solution Services and Drake Professional Tax Software online training.